Europe's most trusted pallet network
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Send a pallet instantly with Palletways Online
Get a quote and place your order in a matter of minutes.
Use Palletways Online for one-off pallet delivery.
No account needed. Just simple, reliable pallet delivery with full tracking.
Why use Palletways Online?
- Instant quotes in seconds
- No hidden fees and a range of services
- Ideal for small shipments
Our eCommerce platform allows you to send a pallet without all the hassle.
From small businesses to one-off senders, you can now quote and book your pallet delivery in seconds.
Become a customer
Find out how you can utilise our pallet network. We have a range of pallet delivery services tailored to different types of businesses with unique needs.
Become a member
Join over 400 logistics companies utilising our reliable network to distribute palletised freight around Europe and generate more revenue.
Track my pallet
Why we're the most trusted pallet delivery network
We have developed industry-leading technology including Palletways ID and our award-winning Palletways portal to ensure each pallet passing through our network is fully tracked and data is easily accessible to members and consumers.
With dedicated service excellence teams, we strive to ensure your pallets arrive safely, efficiently and on time.
Discover how we embrace sustainability, supporting the environment, our operations, people and communities.
News & Info
Latest company news & announcements
Pallet delivery FAQs
What is the difference between Premium and Economy pallet delivery?
Premium pallet delivery guarantees fast 24-hour shipping from the time of collection. Economy pallet delivery provides a cost-effective 2-to-3 working day shipping option for palletised freight where speed is less critical.
How do I track my pallet?
To track your shipment, enter your 11-digit consignment tracking ID into the Palletways tracking portal. Your live status updates as follows:
- At collection depot: Freight collected by your local regional depot.
- At hub: Arrived at our central hub for automated sorting.
- At delivery depot: Received at the destination depot and queued for loading.
- Out for delivery: Loaded onto a delivery vehicle, headed to the final destination.
What is kerbside pallet delivery?
Kerbside delivery means offloading your freight at the kerb or driveway closest to the delivery address. Drivers deliver to a flat, smooth surface at ground level and cannot legally enter private properties. Read our full guide to kerbside pallet delivery.
What is a pallet network?
A pallet network is a group of independent transport companies that collect and deliver pallets within assigned postcode territories. Operating through a central hub-and-spoke distribution system, the network allows members to move freight across the UK and Europe efficiently. Learn more about how pallet networks work.
How can my logistics business become a member depot?
Our member depots are held to the highest standards, operating under strict operational, legal, and financial criteria to guarantee safety, compliance, and service excellence across our network.
Full Legal Compliance & Licensing Every depot must operate fully within UK regulatory frameworks, maintaining a valid Operator’s (“O”) License to legally manage commercial transport operations.
Advanced Fleet & Logistics Infrastructure Our network relies on robust transport capabilities, requiring member depots to maintain modern delivery fleets including 7.5 Ton and 18 Ton vehicles, alongside double-deck trailer and cab setups equipped for overnight operations.
Qualified & Certified Personnel Safety and operational efficiency are paramount. Depots are required to employ fully qualified HGV drivers for heavy transport alongside certified, forklift-licensed staff to handle goods safely on-site.
Dedicated Facilities & Equipment Each member operates out of fully equipped logistics space, complete with dedicated yard space and on-site office or shed units to support smooth, transparent operational management.