When we talk about kerbside pallet delivery at Palletways, we mean that your palletised goods will be dropped off at a safe, accessible point at the edge of your property, usually the kerb near your home or business. The following article will explain why our members operate on a kerbside delivery basis, and how you can prepare for your collection or delivery.
Why Kerbside Pallet Delivery?
- This method is ideal for residential deliveries where items are too large, heavy or bulky to manoeuvre beyond the property edge.
- It’s safer, both for our drivers and your goods, to deliver pallets to solid ground at kerbside, rather than attempting to move them over soft or uneven surfaces or into interiors.
- Health & safety standards prevent drivers from entering your property, stepping over fences or dropping goods inside buildings or gardens.
What to Expect During Delivery
- On arrival, the driver will choose the nearest feasible location to the delivery address, preferably on flat, stable ground.
- A pump-truck or similar handling equipment is used to slide the pallet from the lorry to the kerb.
- The driver will not unpack the pallet, carry individual items inside, or remove goods from the pallet once delivered.
To help make the delivery smooth and avoid problems:
- Ensure ground access is suitable
The drop-off point should be level, firm and firm enough to support the pallet and equipment. - Provide details in advance
Let us know about any restrictions, such as narrow roads, pedestrian-only zones, low bridges or tight turns. We can arrange smaller vehicles if needed. - Clear the area
Remove any obstacles (cars, barriers, debris) from the delivery spot to allow safe access. - Communicate special requirements
If you’ll need help moving the pallet off the kerb, carrying inside, or placing it in a particular location, contact us ahead of delivery. Our members will do their best to help you where possible. Extra services may incur an additional fee.
Health, Safety & Quality Assurance
- At Palletways, we require our drivers to carry out safety checks of the drop-off location before releasing the pallet.
- All deliveries conform to legal and industry safety guidelines to protect both our staff and your consignment.
We hope this has been an informative read about kerbside pallet delivery. And remember, the details above also apply to pallet collections. Our Trustpilot reviews demonstrate that our delivery process is reliable and efficient.