Our pallet delivery network has successfully met the needs of customers across Europe.
As well as excellent delivery performance Palletways have gone out of their way to integrate our systems and provide admin time reductions throughout the process.
Having worked with multiple logistics service providers on a global basis I can confidently say that Palletways continue to offer service levels that are best in class. Our business relationship, stretching back over many years continues to progressively grow and develop to the benefit of both companies and most importantly, our customers.
Palletways provide us with a fast, reliable, value for money delivery service throughout Italy. Every consignment is monitored and safely delivered, service standards are excellent throughout.
We use Palletways, because of the corporate strength of the network, the widespread international capability and service excellence. They provide us with certainty of on time delivery in Italy and throughout Europe and the flexibility to efficiently handle changing volume requirements.
We conducted a review of our pallet distribution partners over the winter, liaising with all the major players, and decided that working with Allelys, who are part of Palletways, made sound commercial sense. A combination of first-class IT support and a local Palletways partner just six miles from our site meant that rival firms just couldn’t compete.
As an online-focused business, we need to know that our deliveries are reaching customers on time and in the same condition they left our warehouse. We need to be able to trust our partners and Sovereign Transport has provided us with consistency, reliability and an ease of communication that lets us know that our customers are in good hands.
Logistics is a key activity for us and our logistics service provider has to give us confidence that they will deliver the goods at the agreed time and in perfect condition. Personalised service is the key factor that differentiates Palletways over other logistics operators. There is very good two way communication between us and Palletways. The truth is that Palletways has great flexibility in their service, whenever we have an emergency, Palletways solve it. The amount of the work they carry for us has not caused any issues at all since day one. On a day to day basis they are very agile and very fast. We have worked with them for four years and will be continuing.
We had a gap in our service for one-off individual pallets that had to be provided with urgent delivery. Palletways understood our needs very well and has adapted very quickly. We belong to a French group and they are giving us the opportunity to make shipments to Europe as we have recently done with Palletways to Czech Republic. We rely on Palletways service and it gives us the guarantee that they will deliver anywhere in Europe.
Palletways is more than an extension of our winery, it is a pillar on which we rely for its excellence, its rigour and also very importantly delivering our image to our customers.
There are two or three important differences between Palletways and its competitors. The first is the quality and price. The second, really importantly is traceability. We have the advantage Palletways Portal enables us to see in real time when the goods have been delivered and see images through the live scan. Finally and very importantly, Palletways understand our business very well. As for the future, we will continue to grow together.
The Palletways network is the ideal logistics solution for us. It is vital we have a completely reliable and cost effective means of supplying our customers on time, every time.
Palletways Group Limited
Fradley Distribution Park, Wood End Lane, Fradley Park, Lichfield, Staffordshire WS13 8NE
firstname.lastname@example.org, Tel: +44 (0)1543 418000