International Customer Services

In the first instance please use the following email addresses for any queries concerning Palletways networks or transaction types

Please include the tracking/consignment number in the ‘subject’ line and a clear explanation of the issue, this will help us to respond quickly

Benelux network:
          bnl_international@palletways.com
French network:             fr_international@palletways.com
Italian network:             it_international@palletways.com
German network:           de_international@palletways.com
UK network:                  uk_international@palletways.com
Iberian network:            ib_international@palletways.com

General POD requests:    pods_international@palletways.com
Damages/ losses:          claims_international@palletways.com
Credits and debits:         cd_international@palletways.com


For very urgent issues only, please use the following International Customer Services contact telephone numbers and please have your consignment/tracking number ready:-

Benelux Network            0858 881050 (local charge)
French Network             0975 180751 (local charge)
Italian Network              0510 420000 (local charge)
German Network            03222 109 2777(local charge)
UK Network                    0845 153 0019 (local charge)
Iberian Network              091 877 2178 (local charge)
Supervisor                      0845 153 0019 (local charge)

 

 

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